What makes a scientist?
At times, my bones are riddled with imposter syndrome.
The lost art of work design
A brief introduction to the sociotechnical approach.
Work systems and the extended mind
Organizations with well-leveraged information systems have the foundations for collective intelligence—an extension of social interactivity and interconnected processes among networks of human nodes.
The Challenge to Astronauts
Neil Armstrong’s “giant leap for mankind” is beginning to look a lot like baby steps.
Systems, leverage, and the beer game
There’s leverage in every system. All you need to do is find it.
A New Age of Workplace Design
What working in hybrid taught me about the future of work.
Job Diagnostics and the Motivation Equation
How to optimize a job to maximize motivation.
Jobs, Race Cars, and the Designers Paradox
You can't win a race with a dead driver.
O-Networks: Org Charts of the Future
Why organizational network analysis [ONA] is the future of the org chart.
Org Chart Obsoletion
In the age of technology, understanding how an organization operates means understanding the flow of the organization’s greatest asset.